Proactive employees with high emotional intelligence do a better job, study finds

June 27, 2026 - 14:33

A new study from the Department of Management at a major university suggests that employees who combine initiative with strong emotional intelligence are significantly more effective at their jobs. Researchers analyzed data from multiple industries, focusing on how frontline workers navigate large hierarchical gaps within their organizations. The findings indicate that simply being proactive is not enough. Workers who also possess high emotional intelligence are better at reading social cues, managing relationships, and adapting their approach to fit the workplace culture.

The study followed teams over a six-month period, measuring both self-reported and manager-rated performance. Employees who scored high in both proactivity and emotional intelligence were consistently rated as more competent, collaborative, and innovative. They were also more likely to receive positive feedback and be considered for promotions. In contrast, highly proactive workers with low emotional intelligence often clashed with colleagues or misread organizational priorities, which limited their effectiveness.

Researchers note that emotional intelligence helps proactive employees channel their drive in ways that are constructive rather than disruptive. For example, a worker who spots a problem and suggests a solution is more likely to succeed if they first understand how their manager prefers to receive feedback. The study concludes that organizations looking to develop future leaders should focus on training that builds both initiative and interpersonal awareness, rather than rewarding sheer effort alone.